Unfortunately I hear all too often that many people hesitate to hire a window cleaner because they had a bad experience in the past. One house I did in Arcadia, Oklahoma had such dirty windows, when I asked the homeowner when the last time they where cleaned they told me it had been a few years because the last window cleaners scratched all the windows and tore up all the screens so they where nervous to hire someone again.
Then, on the other end of the spectrum, there are these large cleaning companies that send a crew of inexperienced employees on a minimum wage salary who come in and only care about speed over quality. The end result is a frustrated homeowner who is not happy with the work and possibly broken items in there home or ruined landscaping.
What do you need to know before hiring a window cleaner? Simply put, research. Try to learn everything about them. Do they have reviews? If so, are they all positive? It doesn’t matter if they have over 100 reviews, if they are mostly negative then odds are they are not someone worth hiring. Do they have experience cleaning windows in residential homes? It’s also good to know who will be coming to clean your windows. If they will be sending a crew, do they have experience? In my case I am the one who talks to the client and shows up to do the work so the homeowner already has an idea of who will be coming inside of their home. Also, how much are they charging you? this is important because the cheapest isn’t always the best. An inexperienced window cleaner will usually bid a house really low, so it may seem like a great deal but buyer beware, you could end up with serious problems or even damage which will cost more to repair or replace.
I’m not trying to frighten anyone, there are a lot of good window cleaners out there. I personally know a few in the window cleaning community and I am good friends with them. And as a small local business owner I have a lot of respect for those who are just starting out. But when it comes down to your home it’s important to know what your getting into, so do your research and be sure you are hiring a skilled professional.